Privacy Statement

St Christopher’s Hospice takes privacy and the protection of personal and sensitive information seriously. We have robust technical and organisational systems and measures in place to manage and protect all personal data. These measures include data encryption, up to date security software and controls to guard against unauthorised access, unlawful processing, accidental loss, damage or destruction.

Our Privacy notice explains how we use and protect your personal information, to show that we are adhering to the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).

It also explains how we collect and use the personal information that you provide to us whether, in person, online or via phone, email, letter or other correspondence, this includes data from our website and sets out how St Christopher’s Hospice uses and protects any information that you give us.

Privacy Notice

St Christopher’s Hospice is committed to protecting your privacy and right to confidentiality. We comply with UK GDPR, DPA and NHS requirements concerning confidentiality and information security standards.

This notice explains how we use any personal information we collect about you based on your relationship with St Christopher’s Hospice, detailing how we collect data, how we store it, how we use it and protect it.

St Christopher’s Hospice is a registered charity (Charity Number 210667). St Christopher’s Hospice exists to promote and provide skilled and compassionate palliative care of the highest quality. The UK GDPR and DPA require every organisation that processes personal information to be registered with the Information Commissioner’s Office. Our registration number is Z619964

You can view our full Data Protection Policy online here or request a copy of the policy by contacting us at:

Data Protection Lead
St Christopher’s Hospice
51-59 Lawrie Park Road, Sydenham
London, SE26 6DZ
020 8768 4500

Withdrawing consent

We will always ask your permission before using your image, video of you or story in material and media that the hospice produces. However, if you would like to withdraw your consent at any point it is your right to do so. To withdraw consent please click ‘show more details’ and complete the short form.

How we collect information

We obtain personal information from you when you are referred or enquire about our services and activities, register for an event or educational programme, apply to volunteer or work with us, send or receive an email, via a telephone or mobile call, make a donation to us, ask a question about our services or otherwise provide us with your personal information.

Occasionally, we may obtain your personal information from third party data suppliers only if they provide the appropriate evidence that you have agreed for your personal information to be shared with other organisations.

We gather non-identifiable general information from the use of our websites such as pages visited and areas that are of most interest to users. We use this information to improve our website and app and make it a better experience for everyone.

For full information about our Privacy Policy, please see https://www.stchristophers.org.uk/privacy

Email: privacy@stchristophers.org.uk